Pets Policy | KASA Hotel K’uyen
Promo BOOK DIRECT & SAVE  
home ROOMS Private Villa RESTAURANT ROOFTOP BEACH Club Weddings SPA EXPERIENCES GALLERY MORE INFO
Reservations: +52 (984) 183-7779 Front Desk: +52 (984) 166-5510 Reservations.Kuyen@KASAHotels.com
World Lenguage World Lenguage English

Pets Policy

KASA Hotel K’uyen is happy to welcome pets. Just let us know if you are traveling with your fluffy partner while you're making your reservation. We'll be happy to prepare a special welcome.

Pet Friendly Hotel - KASA Hotel Collection

• Dog and cats preferable, if you have any other kind of pet, please let us know ahead for review.

• Pets should be friendly and not aggressive.

• Pets must be clean and must not have fleas.

• Guests should proof of current vaccinations at check in.

• The only areas allowed for pets to do their necessities is in the parking area and ridge in front of the property. Gardens, restaurant, roof and pool area are prohibited.

• Guests are responsible for cleaning up after their pets. All pets waste has to be placed into an individual plastic bag which can be bought at any supermarket. And it has to be placed in the designated trash cans outside the property. It is strictly prohibited to place plastic bags with pet waste on the halls or any other trash can inside the hotel, but the designated for this matter.

• Guests should remove the pet from the room during housekeeping.

• The hotel will provide special dishes to feed the pets, and it is strictly forbidden to use any hotel dish for that purpose.

• Pets cannot be left unattended in rooms.

• Maximum capacity per room of 2 small pets or 1 big pet.

• Pets are not permitted to enter the pools.

• Pets must be leashed while in common areas of the hotel, no exception.

• Pets are not allowed on the furniture or beds ($25 to $50 USD fine, if a special cleaning is needed).

• It is forbidden to use any hotel linens, towels, mats, pillows, or cushions, as bed for the pets or to clean pets waste of any kind.

• Most prefer that guests do not bath their pet in the hotel shower.

Not following any of the rules described here may incur a fine of up to $50 USD per incident.

Charges apply for all pets, including emotional support animals (ESA)

$35 USD per night for big pets.

$20 USD per night for small pets.

$30 USD per night for 2 small pets.